Return Policy
Return Policy
To initiate all returns and exchanges, please go to https://letoilesport.loopreturns.com/#/
To find your order, type in your order number and billing zip code. Your order number can be found in your order confirmation email.
For Returns and Exchanges Inside the United States:
Items unworn, with tags, are eligible for return, exchange, or store credit, within 14 days of order fulfillment. All sale items are ineligible for return for refund and only available to be exchanged or returned for store credit.
Orders refunded to the original form of payment will incur a $7.50 processing fee. Orders Exchanged will not incur a return processing fee.
After the 14 day return eligibility window, you are able to return any items that are unworn, with tags for store credit. A $7.50 return processing fee will be deducted from your store credit.
After 90 days from the order fulfillment date, we are unable to accept returns, exchanges, or issue credit of any kind.
If there is a product defect, please email info@letoilesport.com
We cannot issue refunds for any shipping fees associated with your original order.
For Returns Outside the United States:
Items unworn, with tags, are eligible for return, exchange, or store credit, within 14 days of order fulfillment. All sale items are ineligible for return for refund and only available to be exchanged or returned for store credit.
Orders refunded to the original form of payment will incur a $25 processing fee, to cover return international shipping. Orders delivered outside the United States are ineligible for exchanges, we would recommend you to place a new order or reach out for guidance on a different size or color if you would like a replacement item.
After the 14 day return eligibility window, you are able to return any items that are unworn, with tags for store credit. A $25 return processing fee will be deducted from your store credit.
After 90 days from the order fulfillment date, we are unable to accept returns, exchanges, or issue credit of any kind.
If there is a product defect, please email info@letoilesport.com
We cannot issue refunds for any shipping fees associated with your original order.
